STORE MANAGER

We are in search of a full-time Store Manager. We are seeking a team leader, exemplary in sales, with organizational and merchandising skills, as well as a good business manager and administrator.

Responsibilities:

Technical Competencies:

• Sales Management:

  • Provide excellent customer service according to established standards and ensure that the sales team applies them.

  • Advise customers on all products available in the store.

  • Direct customers to the brand's flagship products.

  • Retain and maintain customer loyalty.

• Store Organization:

  • Organize sections to attract customers and increase sales.

  • Train staff on available products in the store.

  • Ensure the store is clean and inviting.

  • Organize, supervise, and participate in section replenishment.

• Stock Management:

  • Place orders in collaboration with the Central in France.

  • Receive ordered items according to established procedures.

  • Replenish stock based on sales and sales forecasts.

  • Manage product returns according to established procedures.

  • Prepare, supervise, and participate in inventories.

• Administrative and Financial Tasks Management:

  • Manage the store while respecting the operations manual.

  • Update daily sales for reporting purposes.

  • Manage and be responsible for the store's cash register.

  • Act as a liaison between the store and the Central in France.

  • Communicate all necessary information to the HR department for payroll and other requirements.

Management Competencies:

• Manage and update employee schedules, respecting legal obligations.

• Plan and inform employees about tasks to be performed during the day.

• Train, energize, and motivate the team to create a favorable sales environment.

• Anticipate future hires and participate in recruitment, providing information to HR for necessary hires.

• Actively lead, plan, and coordinate store marketing activities as a company ambassador.

• Set goals, monitor results, and analyze deviations.

Other Requirements:

• The Store Manager may be required to perform other duties as needed by the business.

Required Knowledge:

• Minimum of 3 years' experience as a Store Manager.

• Proficiency in computer tools (Excel, Word, messaging).

• Mastery of sales techniques and KPIs.

• Knowledge of surf culture.

• Knowledge of commercial and labor legislation.

• Skills in Visual Merchandising will be valued.

• Proficiency in both English and Spanish is essential.

If you are interested, please send your CV to: [email protected]